How to Setup SMS Webhook
Keyword Inbox SMS Webhook

Keyword Inbox SMS Webhook

We use HTTP callback (webhook) to forward incoming inbox messages directly to your application. If you do not have any SMS Keyword, click here (opens in a new tab) to learn more.

Click organizations (business account) from the navigation menu

Click business account from the navigation menu

Click an organization/account assigned to keyword of interest.

Click an account assigned to keyword of interest

Click on the keywords tab.

Name the API Key appropriately

Click on the edit button.

Click on the edit button

Provide your forwarding url and submit.

Provide your forwarding url and submit

Example JSON payload

{
  "id": 121,
  "api_date": "2021-04-10 15:04:00",
  "insert_date": "2021-04-10 15:05:00",
  "message": "Sample Keyword",
  "sender": "+254700000002",
  "retries": 0
}
id Unique id for the inbox message.
api_date Start time for inbox message processing.
insert_date End time of inbox message processing.
message Received message.
sender Sender phone number.
retries Number of retries at forwarding the inbox message.