Shortcode Inbox SMS Webhook
We use HTTP callback (webhook) to forward incoming inbox messages directly to your application. If you do not have any SMS Shortcode, click here (opens in a new tab) to learn more.
Click organizations (business account) from the navigation menu

Click an organization/account assigned to short code of interest.

Click on the short codes tab.

Click on the edit button.

Provide your forwarding url and submit.

Example JSON payload
{
  "id": 121,
  "api_date": "2021-04-10 15:04:00",
  "insert_date": "2021-04-10 15:05:00",
  "message": "Greetings, I’m happy to be here!",
  "sender": "+254700000002",
  "short_code": "110011",
  "retries": 0
}| id | Unique id for the inbox message. | 
| api_date | Start time for inbox message processing. | 
| insert_date | End time of inbox message processing. | 
| message | Received message. | 
| sender | Sender phone number. | 
| short_code | Shortcode that received the message. | 
| retries | Number of retries at forwarding the inbox message. |